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Subject: Information about user account and data protection
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 Content preview:  Dear user, When you click on the link below, you will activate
    your user account on the Applyvisa website: https://applyvisa.um.dk/NVP.App/activate?id=44942d31-6429-44a5-af5d-7f6062b49f8e
    With the registration of the user account, you have given your consent to
    the Ministry of Foreign Affairs (MFA) processing your personal data (first
    name(s), family name(s), telephone number, email ad [...] 
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Dear user,

When you click on the link below, you will activate your user account on the Applyvisa website:
https://applyvisa.um.dk/NVP.App/activate?id=44942d31-6429-44a5-af5d-7f6062b49f8e

With the registration of the user account, you have given your consent to the Ministry of Foreign Affairs (MFA) processing your personal data (first name(s), family name(s), telephone number, email address and IP address).
Below please find information on data protection.

Regards,
Ministry of Foreign Affairs of Denmark




Information on the processing of your user registration data
The information below concerns the processing of your personal data when you register as a user on Applyvisa.um.dk. Information regarding the processing of your data in your visa application is found on Newtodenmark.dk: Personal data in visa cases - How we process your data and UM.dk: How to apply for a visa (um.dk).
Data Controller
The Ministry of Foreign Affairs of Denmark (MFA) is the Data Controller regarding the processing of the personal data that you register when you create a user account on Applyvisa.um.dk. Below you find contact information:

Ministry of Foreign Affairs of Denmark
Asiatisk Plads 2
1448 Copenhagen K
CVR-nr.: 43271911
Tel.: +45 33 92 10 00
Email: um@um.dk
Data Protection Officer
If you would like information on our processing of your data, you are welcome to contact our Data Protection Officer, using the following contact information:
Ministry of Foreign Affairs of Denmark
Att.: databeskyttelsesrådgiveren/Data Protection Officer
Asiatisk Plads 2
1448 Copenhagen K
Email: dpo@um.dk
The purpose and legal basis for the processing of your data
We process your user registration data for the following purposes:
To ensure personal login and to give you access to reset your own password using two-factor authentication
To provide support regarding possible fee payments
The legal basis is:
Article 6, 1(e) in the General Data protection Regulation by which processing of your personal data is necessary for the performance of a task carried out in the exercise of official authority.
Categories of personal data
We process the following personal data when you register a user account on Applyvisa.um.dk:
Your first name(s) and family name(s), telephone number and email address
Retention of your personal data
The MFA imposes the following policy regarding deadlines for deletion of your personal data:
Your IP address will be deleted 1 month after your latest login.
Your name and email address will be kept for 5 years after your user account has been deleted in order to ensure an acceptable time frame for possible fee payment support.
Emails sent to you from Applyvisa.um.dk, e.g., when you create a user account, are deleted after 28 days.

Guide on how to delete your account
If you wish to have your user account deleted, please follow the steps below:
Click on your name at the top right corner.
Under user information, scroll down to the end of the page and click “delete account”.
Click “yes” to delete your account.
Your rights relating to our processing of your data
According to the General Data Protection Regulation you have following rights relating to our processing of your data:
Right to access: You have the right to access the personal data the Ministry of Foreign Affairs of Denmark have registered on you.
Right to rectification: You have the right to request any possible inaccuracies in your personal data corrected.
Right to erasure: You have the right to have your personal data deleted.
Right to restriction or to object: You have the right to request restriction or object to the processing of your personal data.
Right to data portability: The Ministry of Foreign Affairs of Denmark handles visa applications for Denmark and represented countries. Your data cannot be transferred to another data controller.
To exercise your rights, please contact us using the above contact information.
You can read more about your rights in the Danish Data Protection Agency’s guidance about the GDPR at www.datatilsynet.dk. If you would like to make use of your rights under the GDPR, contact the Ministry of Foreign Affairs of Denmark.

Lodging complaints
You have the right to lodge a complaint to the Danish Data Protection Agency if you are dissatisfied with the way we process your personal information. You will find the Agency’s contact information on www.datatilsynet.dk.
(Updated 07-11-2024)
